Where’s the job?

Overview

• Overseeing the end-to-end process of integrating new IT systems and software solutions across multiple business units.

• Skill level: 5 / 5 (requires advanced project management, technical acumen and stakeholder communication skills).

• Typical duration: Several months to over a year, depending on project scale and complexity.

Safety First

• Ensure risk assessments are conducted to address data security, compliance and operational continuity.

• Maintain clear communication channels among teams to mitigate misunderstandings and delays.

• Regularly update contingency plans to tackle unforeseen technical or organisational challenges.

• Confirm that all project changes comply with internal policies and regulatory standards.

Tools & Materials

Step-by-Step

1. Define project scope and objectives – establish clear deliverables, budgets and timelines.

2. Assemble a cross-functional team – include IT professionals, business analysts and change managers.

3. Plan and map processes – use project management methodologies like PRINCE2 or Agile.

4. Implement pilot phases – test critical functionalities before full-scale deployment.

5. Monitor progress and adjust – use KPIs and regular stakeholder reviews to keep on track.

6. Transition and training – ensure robust user training and support frameworks are in place.

7. Final review and sign-off – document lessons learnt and secure formal acceptance from stakeholders.

Completion Checks

• System integration meets performance benchmarks with minimal downtime.

• All security, compliance and user training requirements have been fulfilled.

• Successful handover supported by comprehensive documentation and post-implementation support.

• Project review confirms objectives met within scope, budget and timeline.

When to Call a Pro Instead

For projects where the in-house team lacks the specialised expertise to manage large-scale technical integrations or navigate complex regulatory environments, hiring an external IT consultancy or specialist project manager can ensure success while maintaining compliance and quality standards.