Where’s the job?

Scope of Works

• carry out a full visual inspection of casing, hoses, power lead and plug

• strip and clean solution and recovery tanks and check seals for wear

• inspect and service pump, vacuum motor and belts; measure suction and flow

• replace consumables (filters, gaskets, brushes) and fit new seals if needed

• test electrical components, thermostats and safety cut-outs; report on PAT if requested

• flush lines, check for blockages and run operational tests with water and cleaning solution

• provide written service report, advise on parts needed and safe disposal of wastewater using PPE

Typical Cost

Time on Site

Most routine services take 45 minutes–1.5 hours on site; simple consumable changes are quicker. Major repairs, heavy contamination or waiting for ordered parts can extend time to 2–4 hours or require workshop collection

Questions to Ask Your Tradie

• do you give a written service report and list of replaced parts

• are replacement parts genuine, and what warranty do they carry

• do you carry common spares and can you complete the job on the first visit

• how do you test pump pressure, suction and electrical safety

• how will you dispose of wastewater and contaminated filters

• if a major repair is needed will the machine be taken off-site and how long will that take

How to Avoid Surprises

• clear an area with 1–2 m of workspace and access to a 13 A socket and mains water

• confirm parking or delivery access for the technician's van

• let the tradie know about heavy contamination (pet hair, sewage, grease) beforehand

• arrange machine drop-off if workshop repairs may be needed

• secure pets and remove loose items from around the machine

• ask for expected lead times for parts before booking return visits