Where’s the job?

Overview

• Oversee the planning, coordination and execution of international removal projects for clients relocating across borders.

• Skill level: 4 / 5 (requires meticulous planning, negotiation and cross-border coordination).

• Typical project duration: Ranges from a few days for small assignments to several weeks for comprehensive relocations.

Safety First

• Verify compliance with international customs and trade regulations at every stage of the removal process.

• Ensure that proper insurance and security measures are in place to secure client assets.

• Maintain regular audits and risk assessments to mitigate potential issues during transit.

• Safeguard all sensitive documentation and provide clear instructions to removal teams.

Tools & Materials

Step-by-Step

1. Receive removal request and assess client requirements, timelines and destination specifics.

2. Plan logistics – organise transport, temporary storage and liaise with international freight forwarders.

3. Confirm customs, insurance and regulatory requirements for each destination country.

4. Coordinate with removal teams, local agents and international partners to confirm schedules.

5. Monitor shipment progress and provide real-time updates to clients.

6. Address any issues or delays with a pre-planned contingency strategy.

7. Finalise handover, secure client feedback and complete all documentation.

Completion Checks

• Confirm that all items are accurately accounted for and secure upon delivery.

• Ensure all customs clearance documentation is finalised and compliant.

• Verify that shipping schedules and client confirmations match the completed delivery.

• Review incident reports and gather client feedback for continuous improvement.

When to Call a Pro Instead

For highly complex removals involving high-value assets, specialised customs clearance or fragile, high-risk shipments, it is advisable to engage a dedicated international logistics expert.