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Appliances, Repairs

Home Appliance Repair Guide

o3 / AI Assistant

02/07/25, 14:04

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Step 1/3

Home Appliance Repair Guide

 

Scope of Works

  • Confirm fault with customer, isolate and safety-test electrical / water / gas supplies.

  • Run diagnostic software or manual tests; identify failed components.

  • Remove access panels, extract defective parts (e.g. motor, heater element, PCB, door latch).

  • Supply and fit genuine or OEM replacement parts; update firmware if required.

  • Re-assemble, re-level, reconnect services, clear fault codes, and run a full function test cycle.

  • Wipe down exterior and work area, dispose of packaging / old parts.

  • Provide written service report and parts-and-labour warranty documentation.

Typical Cost (inc. VAT)

Charge type

Low £

High £

Notes

Call-out / minimum

60

110

First 30–60 min incl. travel

Labour per hour (after minimum)

45

80

Billed in 15-min blocks

Materials / parts

15

350

Seal £20–£40, pump £60–£120, PCB £180–£300

Disposal (old appliance/parts)

25

60

WEEE-compliant collection

Extras (integrated unit removal, two-person lift, parking)

0

150

Only if site demands

TOTAL (most jobs come in here)

130

420

Typical single-visit repair

Time on Site

1 – 2 hours for most domestic appliances. Longer if the unit is integrated into cabinetry, stacked, gas-fuelled (extra testing), or if heavy components (compressor, inner drum) require a helper or return visit.

Questions to Ask Your Tradie

  1. Are you approved or trained by my appliance’s manufacturer?

  2. Is the call-out charge waived if I proceed with the repair?

  3. What warranty do you provide on fitted parts and on workmanship?

  4. Do you carry common replacement parts for my brand on your van today?

  5. Will cabinetry, countertops, or hard wiring need to be disturbed?

  6. Are evening/weekend rates different from weekday rates?

  7. Do you handle safe environmental disposal of any removed appliance?

How to Avoid Surprises

  • Access: Clear 1 m around the appliance and provide wide doorways for removal.

  • Utilities: Ensure isolation valves, fused spurs and gas shut-offs are visible and working.

  • Parking: Reserve a nearby space or arrange visitor parking permits.

  • Integrated units: Tell the tech if décor panels or worktops need removing first.

  • Working at height: Flag if the unit is stacked or wall-hung.

  • Pets & children: Keep them away from the work zone for safety.

  • Payment: Confirm accepted methods (card, transfer, cash) and when payment is due.

All prices are indicative for UK mainland in 2025 and include VAT.

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