Where’s the job?

Overview

• Oversee day-to-day operations of self storage facilities, maintaining tenant satisfaction, security and facility upkeep.

• Skill level: 4 / 5 (requires robust management, technical and customer service expertise).

• Typical duration: Daily management with periodic inspections and maintenance checks.

Safety First

• Ensure emergency exits and pathways are unobstructed at all times.

• Regularly inspect fire safety equipment, such as extinguishers and alarms.

• Maintain a clean and safe environment to prevent slip hazards or accidents.

• Follow security protocols and routinely monitor CCTV and access controls.

Tools & Materials

Step-by-Step

1. Inspect the facility – check infrastructure, lighting, and all security systems.

2. Manage bookings and leases – update unit availability and process new contracts.

3. Schedule maintenance – organise repairs and regular cleaning of common areas.

4. Monitor security – review CCTV footage and access control logs to preempt issues.

5. Handle tenant queries – address complaints and ensure prompt resolution of issues.

6. Update records – maintain accurate logs for occupancy, incidents and finances.

7. Analyse performance – evaluate operational metrics to optimise facility management.

Completion Checks

• Facility security systems are fully functional and regularly monitored.

• Maintenance and cleanliness standards are met, minimising tenant complaints.

• All bookings and records have been updated with accurate data.

• Emergency and safety equipment remain inspected and ready for use.

When to Call a Pro Instead

For issues such as major structural repairs or specialised security system upgrades, consult with professional engineers or certified technicians to ensure compliance and optimal operation.