Where’s the job?

Scope of Works

• inspect chimney and flue route from hearth to pot and note soot levels and obstructions

• sweep and loosen soot and creosote using rotary brushes, rods or power sweep equipment

• remove debris, bird nests and loose material and bag up for disposal

• carry out a smoke or flue-draw check and report on liner condition and any visible defects

• offer optional CCTV inspection for blocked or complex flues (usually charged extra)

• contain dust at source, use PPE and leave the hearth and surrounding area swept and vacuumed

Typical Cost

Time on Site

Most domestic flue cleans take 30–90 minutes per flue; expect 1–3 hours for multiple flues, heavy creosote, bird nests or when CCTV and roof work are needed

Questions to Ask Your Tradie

• are you registered with relevant bodies (HETAS for solid fuel, Gas Safe for gas appliances) and insured

• do you provide CCTV inspection and a written condition report or before/after photos

• what extra charges might apply for nests, heavy soot, liners or access equipment

• will you need loft or roof access and can you confirm how you will protect floors and ceilings

• can you show public liability insurance and provide references for similar jobs in my area

How to Avoid Surprises

• clear the hearth and nearby surfaces and remove fragile items before the visit

• confirm safe roof or loft access and whether scaffolding or a roof ladder is needed

• arrange parking close to the property and tell the tradie about any permits or gated access

• mention pets, neighbours and any building restrictions (listed or conservation area) before booking

• ask for a written estimate that splits call-out, labour, access equipment and any optional CCTV work