Where’s the job?

Scope of Works

• Inspect alarm control panel, event logs and error codes to identify cause of repeated or intermittent noise

• test wired and wireless sensors, keypads and external sounders, including battery and mains voltage checks

• check mains supply and wiring for loose connections, shorting or corrosion and take safe isolation measures with appropriate PPE

• measure external/internal sounder output where needed and note intermittent patterns or environmental triggers

• identify likely fixes and provide a written fault report with recommended parts and costs

• advise on neighbour notifications, building management rules or landlord permissions for external works

Typical Cost

Time on Site

Most inspections take 45 minutes–2 hours for a typical domestic property; intermittent faults, multiple external sounders or flat/communal installations can extend this to 2–4 hours

Questions to Ask Your Tradie

• How many years' experience do you have diagnosing alarm noise and which brands do you service

• Is the call-out fee refundable if I accept a quote for repairs on the same visit

• Will you provide a written fault report with decibel readings, photos and a clear price for recommended fixes

• Are replacement parts stocked or would anything need ordering and what are typical lead times and warranties

• What safety measures will you use for working in lofts/roofs and for isolating mains-powered alarm equipment

How to Avoid Surprises

• ensure clear access to the alarm panel, loft hatches, roofline and external sounders

• provide system manuals or model numbers and note any recent changes or trades who worked on the system

• clear drive or reserve a parking space nearby and tell the tradie about any access permits or gated blocks

• secure or remove pets and warn neighbours if external sirens might be tested

• ask in advance about parts lead times and whether the tradie can return the same day if a replacement is needed