Where’s the job?

Scope of Works

• Inspect electrical supply, control box and spa panel for faults

• diagnose leaks and determine whether seals, plumbing or shell repairs are required

• remove and replace faulty components such as pumps, heaters, jets or control modules

• test and commission system, including pump operation, heating and filtration checks

• replace or repair covers, insulation and seals where needed to improve efficiency

• advise on chemical balancing and contamination handling; remove contaminated water/components safely

Typical Cost

Time on Site

Most diagnostics and minor repairs take 1–3 hours on site; pump, heater or control replacements typically take 2–6 hours and may require the tub to be drained and refilled which extends total downtime; if new parts are ordered, expect delays of 2–7 days

Questions to Ask Your Tradie

• are you qualified and insured for hot tub/electrical work and can you provide certificates

• what is included in the initial call‑out and diagnostic charge

• do you offer parts warranty and labour warranty and how long do they last

• will you need to isolate the mains supply or call a qualified electrician and who arranges that

• how long will the work take and will I need to keep the tub drained or out of use afterwards

• do you provide safe disposal of contaminated water and old components and is that charged separately

How to Avoid Surprises

• clear a safe working area and provide flat access to the tub

• confirm parking and a place for the van near the property to avoid parking charges or delays

• advise the tradie of restricted access, gates or steep steps before booking

• isolate the electrical supply if possible or confirm the technician will do so and keep pets away

• check whether common spare parts are in stock or will need ordering to avoid repeat visits