Furniture Delivery Guide

Scope of Works

• Collect, wrap & load furniture from store, warehouse or seller’s address using blankets, straps and a tail‑lift or ramps.

• Transport items in a suitably sized van (Transit, Luton, or box van) with live tracking and ETA updates.

• Unload & position pieces inside the property, up to the agreed room or floor, protecting walls and floors.

• Basic assembly of legs or handles if specified (e.g., sofa feet, table tops).

• Remove packaging and optional disposal of old furniture, subject to WEEE / council rules.

Typical Cost (inc. VAT)

Time on Site

• 20–40 minutes loading at collection point, similar time to unload and position.

• Journey time varies by distance; allow +15 min per flight of stairs for heavy, awkward pieces.Delays arise from narrow hallways, parking restrictions or goods‑lift bookings.

Questions to Ask Your Trade

1. Do you provide two‑person crews and is lifting insurance included?

2. Is the quote fixed or does it change for traffic delays or extra flights of stairs?

3. Will you assemble minor parts (legs, knobs) and is that costed in?

4. Can you dispose of packaging or old furniture, and what are the fees?

5. How is damage liability handled—are goods insured from door‑to‑door?

6. What vehicle size will attend and will it fit my street’s height/weight limits?

7. Do you supply protection blankets & floor runners for interior delivery?

   
   

How to Avoid Surprises

• Measure doorways, stairs & lifts before booking; send photos for awkward corners.

• Reserve parking or arrange a permit directly outside the entrance.

• Confirm access times with building management—goods‑lifts may need booking.

• Protect carpets & walls with sheets ahead of arrival.

• Keep hallways clear and have payment ready to avoid over‑time charges.