Vehicle Collection and Delivery to Garage 

o3 / AI Assistant

01/10/25, 16:19

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Vehicle Collection and Delivery to Garage

Scope of Works

Confirm booking details – collection address, garage destination, vehicle condition, keys and documents.
Carry out a pre‑handover inspection with photos and note existing damage.
Load the vehicle on a flatbed, trailer or drive‑away (trade‑plate) service using winch or ramps.
Secure and strap the vehicle to DVSA standards; check lights, handbrake and gear selection.
Transport to the nominated garage, observing insurance and route restrictions.
Complete a post‑delivery inspection, obtain garage signature and hand over keys/paperwork.
Provide customer with GPS‑tracked delivery report and any incident notes.

Typical Cost (inc. VAT)

Charge type	Low £	High £	Notes
Call‑out / minimum	£70	£120	Includes first 5–10 miles Checkatrade
Labour per hour	£40	£60	Driver loading/wait time
Materials	£10	£25	Straps, wheel chocks
Disposal	£0	£0	Not usually applicable
Extras (mileage)	£1.30 / mile	£3.00 / mile	Rate falls on longer runs shiftacar.com
TOTAL (most jobs come in here)	£150	£300	Typical 10–20 mile urban collection

Time on Site

A straightforward pick‑up within the same town typically takes 1 – 2 hours.Expect longer if the vehicle is non‑runner, locked in park, lacks keys, or if traffic/loading restrictions delay access.

Questions to Ask Your Trade

What insurance cover do you provide for my vehicle in transit?
Is the quote fixed or mileage‑based, and does it include loading/wait time?
Will the driver supply a condition report with photos at both ends?
Do you use a flatbed, trailer or trade‑plate drive‑away, and why is it suitable for my car?
Are there any extra fees for out‑of‑hours or weekend collections?
How do you handle EVs or cars with no battery power?
What happens if the garage is closed or refuses delivery?

How to Avoid Surprises

Reserve loading space wide enough for a truck or trailer and secure on‑street parking permits if required.
Make sure keys, logbook and alarm fobs are available and the vehicle rolls or winches freely.
Notify the provider of height‑restricted car parks, tight lanes or low bridges on the route.
Photograph your car before hand‑over and keep a copy of the collection report.
Confirm the garage’s opening hours and give the driver an on‑site contact name and number.