Where’s the job?

Scope of Works

• inspect indoor and outdoor units for damage, oil stains and obvious leaks

• run diagnostic checks on control boards and read fault codes

• perform pressure and leak detection tests and record results (F‑Gas handling required)

• replace common components as agreed (capacitor, fan motor, expansion valve, PCB, filters)

• recharge refrigerant where legal and document quantities supplied

• check condensate drains, electrical isolator and test run for noise and vibration

Typical Cost

Time on Site

Most diagnostic visits take 1–2 hours; simple repairs 1–3 hours. Major component replacements or locating and repairing leaks can take half a day to 1–2 days and may require a return visit for parts or refrigerant delivery. Factors that extend time include difficult access, locating hidden leaks, parts availability and the need for scaffold or lift

Questions to Ask Your Tradie

• are you F‑Gas certified and insured to handle refrigerant?

• what diagnostic checks and leak detection will you carry out?

• which parts might be required and do you supply parts with a warranty?

• will you provide a written quote including refrigerant, labour and disposal costs?

• how long is your workmanship guarantee and what does it cover?

• do you include safe refrigerant recovery and paperwork for regulatory compliance?

How to Avoid Surprises

• ensure clear access to indoor units, outdoor condensers and any loft or roof routes

• check parking or unloading space for a van and tell the engineer about permits or restrictions

• have previous service records and any error codes shown by the unit available

• tell the engineer about pets, locked cupboards or restricted loft/roof access

• agree in advance who supplies refrigerant and whether disposal/recovery is included