Where’s the job?

Scope of Works

• Inspect blind type and mounting to identify whether it is roller, venetian, vertical or Roman and the exact fault

• diagnose common faults such as snapped cords/chains, stripped gearing, broken slats or detached brackets

• carry out on-site repairs where possible: restringing, replacing chains/cords, swapping slats, repairing tilt/roll mechanisms and refitting brackets

• supply small replacement parts from stock; order specialised parts or fabric slats if not carried

• test operation and adjust tension/alignment for smooth use

• advise if full replacement is more cost‑effective and provide options and warranty information

Typical Cost

Time on Site

Most simple repairs take 30–90 minutes on site; restringing or multiple slat replacements 1–3 hours; high windows or jobs needing ordered parts add 1–7 days for parts and may require additional visits

Questions to Ask Your Tradie

• Do you carry common parts for my blind type and can you repair it on the first visit?

• is the call‑out fee refundable against labour or parts if I proceed with the repair?

• what warranty do you offer on parts and workmanship?

• will you need to work at height or access the exterior of the window and how will that be managed?

• do you have public liability insurance and can you provide a quote before starting work?

• how long will any ordered parts take and will you return to fit them or fit on the same visit?

How to Avoid Surprises

• clear the area around the window so the technician can position a ladder or work safely

• confirm parking or vehicle access close to the property if the tradie needs to bring ladders or longer parts

• secure pets and keep children away from the work area

• tell the tradie about any listed building or landlord restrictions before booking

• provide details or photos of the blind (brand, measurements, fabric) when requesting a quote to reduce repeat visits

• ask if PPE or contamination precautions are needed for dusty or mouldy blinds and whether the tradie will use dust sheets