Where’s the job?

Scope of Works

• Inspect stairs and carpet condition, including edges, runner and nosing

• vacuum to remove loose dirt and debris from treads and risers

• pre-treat stains and high-traffic areas with professional spotting agents

• perform hot-water extraction or low-moisture cleaning depending on fibre and care label

• groom pile and replace runner/edges, and vacuum after cleaning to restore appearance

• protect adjoining wood or painted surfaces and use PPE where contamination or mould is present

• advise on drying time, aftercare and any follow-up treatments required

Typical Cost

Time on Site

Most stair carpet cleans take 45 minutes–2 hours on site for a single flight depending on size and soil level, with extra time for multiple landings, heavy staining or moving furniture; drying time is typically longer but not active on-site work

Questions to Ask Your Tradie

• which cleaning method will you use and why?

• can you test for colourfastness and will you show the test area before proceeding?

• do you have public liability insurance and what does it cover?

• how long until the stairs are safe to use and is there a slip risk immediately after cleaning?

• what is included in the price and are call-out, travel or stain treatments extra?

• will you need to move rugs or furniture and do you charge for moving/replacing them?

How to Avoid Surprises

• clear stair treads, landings and nearby hallways of shoes, toys and loose items

• arrange parking close to the property or advise of restricted access for vans

• tell the cleaner about previous repairs, glued seams or fixed runners before arrival

• secure pets and keep children away from the work area while cleaning and during drying

• check any building or flat management rules on contractors and provide access fobs or keys if needed