Where’s the job?

Scope of Works

• Inspect carpet to identify wool fibre, pile direction and any dye or shrinkage risk

• perform a colourfastness and fibre test and agree safest cleaning method

• pre-vacuum and pre-treat stains using wool-safe detergents and low-alkaline solutions

• clean using an appropriate method (low-moisture bonnet, encapsulation or controlled hot water extraction) adjusted for wool

• groom pile, remove residue and carry out a final inspection with client to note any persistent stains

• advise on drying, aftercare and optional protection treatments; use PPE and contain any contaminated waste

Typical Cost

Time on Site

Typical small room (10–15m²) cleaning takes 30–90 minutes on site; larger rooms or multiple rooms 2–4 hours. Drying time typically 4–24 hours depending on method, ventilation and humidity. Factors that extend time include heavy soiling, set-in stains, pet urine, moving heavy furniture and restricted access

Questions to Ask Your Tradie

• are you experienced with wool carpets and woolsafe-approved products

• which cleaning method will you use and why is it suitable for my carpet

• will you test for colourfastness and can I see the test area afterwards

• do you move furniture and are there extra charges for heavy items

• what drying time should I expect and do you recommend heating or ventilation

• do you carry public liability insurance and do you offer any guarantee for stain removal

How to Avoid Surprises

• make sure there is clear access and nearby parking for the van

• remove small valuables and loose items from the carpet area

• vacuum beforehand unless you have booked a vacuum-and-clean package

• disclose pet accidents, odours or moth damage before arrival

• agree in writing who moves furniture and any extra charges

• ensure good ventilation and heating to speed drying and check building rules for flat access