Where’s the job?

Scope of Works

• locate source of the leak including showerhead, hose, valve, tray and pipework

• inspect seals, grout and silicone joints and test for moisture behind tiles or tray

• remove and replace faulty cartridges, O-rings, hoses or shower valves where required

• reseal silicone and repair grout; replace tiles or trim where accessible without major strip-out

• pressure test repaired area and run checks on water-tightness and waste connections

• assess and report on any secondary damage (wet floors, plaster, mould) and recommend further works

• follow safe working practises including isolating water, isolating electric for electric showers and using PPE

Typical Cost

Time on Site

Typical inspection and small repairs 45 minutes–3 hours; replacing cartridges, hoses or resealing usually 1–4 hours; jobs needing tile lift or tray replacement can extend to 1–2 days depending on drying and regrout times

Questions to Ask Your Tradie

• how will you diagnose the leak and can you show the likely cause before starting work

• do you isolate water and electrical supplies for testing and is that included in the price

• what guarantee do you provide on parts and labour and do you have public liability insurance

• will you need to lift tiles or remove the shower tray and how will you protect finished surfaces

• are call-out fees and VAT included and what might be charged as extras

• can you provide before-and-after photos and a short written report of work done

How to Avoid Surprises

• clear access to the shower and the stopcock and leave parking for the tradie near the property

• tell the tradie if you have an electric shower, underfloor heating or shared/leasehold restrictions

• remove toiletries and cover floors/towels; secure pets and valuable items

• provide photos of the problem area before the visit and flag any previous repairs or mould issues

• ask about access to parts or lead times for special valves to avoid delays