Where’s the job?

Scope of Works

• Inspect the handle, spindle and locking mechanism to diagnose the fault

• Remove and replace worn handle parts such as spindle, bushes, springs or grub screws

• Fit a replacement handle or gearbox where required and secure fixings

• Adjust keepers, striker plates and multipoint locking alignment for smooth operation

• Test locking and handle movement including euro cylinder function where fitted

• Lubricate moving parts and advise on further work or parts if corrosion or frame damage found

Typical Cost

Time on Site

Typical repair 30–90 minutes depending on fault and parts availability; replacing a full gearbox or aligning a multipoint lock can take 1–3 hours or require a return visit

Questions to Ask Your Tradie

• Is your call‑out fee refundable against the final repair cost?

• Can you supply parts to match my existing UPVC handle and finish and how long for delivery?

• Do you charge a fixed price for straightforward replacements or by time on site?

• Will you check the euro cylinder and advise if the lock needs replacing for security reasons?

• What warranty do you provide on parts and labour and how is it recorded?

• Are you insured for property damage and do you carry ID or references for block or flat work?

How to Avoid Surprises

• Clear access to the door and remove mats or furniture from the working area

• Send photos of the handle, lock faceplate and cylinder before the visit if possible

• Check parking or loading restrictions and tell the tradie about any permits for flats or estates

• Secure pets and ensure someone can provide access during the agreed time slot

• Ask whether the tradie will need to order parts and whether that requires a second visit

• Note any building rules for communal entrances or insurance requirements before the job