Full‑Flat Cleaning Guide

Scope of Works

• Dust, wipe and polish all horizontal and vertical surfaces, skirting boards, doors and switches.

• Vacuum and mop all hard floors; shampoo or steam‑clean carpets and rugs if specified.

• Deep‑clean kitchen: degrease hob, oven, extractor, cupboards (inside/out) and white‑goods exteriors.

• Sanitise bathrooms: descale taps, shower screens, tiles and scrub grout; disinfect WC and basins.

• Clean internal windows, frames and sills; spot‑clean walls for marks.

• Empty household bins, change liners and remove waste to designated area.

• Replace light furniture and leave a post‑clean checklist for client sign‑off.

Typical Cost (inc. VAT)

Time on Site

3 – 4 hours for a furnished studio/one‑bed;

5 – 6 hours for a clutter‑free three‑bed flat.

Extra time if carpets need drying, heavy limescale removal, or balconies and external windows are included.

Questions to Ask Your Trade

1. How many cleaners will attend and are they insured/DBS‑checked?

2. Is your quote fixed and inclusive of cleaning agents, equipment and VAT?

3. Which tasks are classed as extras (oven, carpet steam, inside fridge) and at what cost?

4. Do you supply eco‑friendly or allergy‑safe products on request?

5. Will you provide a detailed checklist for end‑of‑tenancy requirements?

6. What is your cancellation or reschedule policy?

7. How do you handle accidental damage—are breakages covered under your liability insurance?

   
   

How to Avoid Surprises

• Declutter: Clear countertops and floors so cleaners can access all areas efficiently.

• Parking: Reserve a spot or provide a visitor permit close to the entrance for equipment unloading.

• Access details: Inform the team of any alarm codes, pet plans, or security fobs needed.

• Sensitive surfaces: Point out delicate materials like marble or solid wood that need special products.

• Building rules: Check for lift booking, noise restrictions, or waste-disposal limits, and brief the cleaners.