Where’s the job?

Scope of Works

• inspect ignition and steering column for damage

• extract broken key fragments from the barrel using specialist tools

• replace ignition lock barrel (cylinder) where worn or damaged

• cut and test replacement mechanical key and/or remote fob

• programme or re-sync immobiliser/transponder keys where required

• refit and test steering lock, electrical connections and vehicle start function

Typical Cost

Time on Site

Most straightforward key extractions and a replacement key take 30–90 minutes. If the barrel needs replacing, the steering column must be dismantled, or immobiliser reprogramming is required, expect 2–4 hours or a return visit.

Questions to Ask Your Tradie

• do you have experience with my car make and model

• will immobiliser or ECU programming be needed and is that included

• what is your call-out charge and are prices VAT‑inclusive

• do you carry replacement barrels/keys or will parts need ordering

• what warranty do you provide for parts and labour

• do you carry public liability insurance and can you show ID on arrival

How to Avoid Surprises

• park the vehicle in a safe, level spot with good access

• have proof of ownership (V5 or documents) ready for identity checks

• tell the tradie about alarms, aftermarket immobilisers and flat battery issues

• clear the area around the steering column and remove loose items from the dash

• arrange any parking permits and advise on restricted-access estates

• expect the battery to be disconnected for safety and for the tradie to use PPE when handling sharp metal