Where’s the job?

Scope of Works

• verify identity/authorization and confirm which post box needs new keys

• inspect the post box and lock to identify cylinder type and condition

• extract a broken key if present or remove the cylinder for assessment

• supply and fit a replacement cylinder or whole-lock unit as required and cut new keys (typically 2)

• test operation and adjust alignment or latching for smooth use

• provide advice on security upgrades, key control and a written invoice and work note

Typical Cost

Time on Site

Typical jobs take 30–90 minutes on site for a straightforward cylinder swap or key cutting. time can extend if the cylinder is corroded or broken, a key must be extracted, parts need ordering (24–72 hours), or access in a communal block requires permission or high‑level work

Questions to Ask Your Tradie

• do you carry compatible cylinders and keys for my post box type

• can you rekey the existing cylinder or will it need full replacement

• do you require proof of ownership or written permission for communal boxes

• how many new keys are supplied and can you supply restricted/high‑security keys

• will the work affect neighbouring flats or communal locks and will you coordinate with the freeholder/manager

• what warranty do you offer on parts and labour

How to Avoid Surprises

• have proof of ownership or written permission for communal boxes ready

• clear access to the box and remove envelopes or parcels before the appointment

• tell the tradie about previous damage, non‑standard fittings or a broken key in the lock

• check parking or arrange a permit for a trades van in advance

• confirm whether the tradie will wear gloves and tidy up debris for hygiene and contamination control

• pre‑agree parts standard (standard vs restricted/high‑security) to avoid delays ordering special cylinders