Where’s the job?

Scope of Works

• attend site, confirm identity and written authorisation to work on the safe

• inspect the safe type, lock mechanism and surrounding fixings to decide method

• attempt non‑destructive opening (manipulation/decoding) where feasible

• carry out controlled drilling or cutting if non‑destructive methods fail and only with your agreement

• replace or repair the locking mechanism and fit new keys or change combination as requested

• clear and remove drill swarf and debris, using PPE to control dust and contamination

• provide photos of the work, a written invoice and advice on any follow‑up security measures

Typical Cost

Time on Site

Most non‑destructive openings take 15–60 minutes; jobs that require drilling, lock replacement or safe removal typically take 2–6 hours; complex removals, crane lifts or insurer approvals can extend to a full day or longer

Questions to Ask Your Tradie

• can you show ID, proof of insurance and relevant safe engineering qualifications

• what are the non‑destructive options and the likelihood of success for this make/model

• how much is the call‑out and how will you charge if the job takes longer or needs specialist gear

• if drilling is required what damage will occur and can you supply repair or replacement options

• do you provide a warranty, photographic evidence of work and support for an insurance claim

How to Avoid Surprises

• have proof of ownership or written authorisation ready for the engineer

• clear furniture and create working space around the safe and protect floors from debris

• reserve nearby parking and note any loading restrictions or access controls for flats

• remove pets and valuables from the immediate area and photograph contents if needed for insurance

• tell your insurer or building manager if works are in a leasehold flat or communal area