Where’s the job?

Scope of Works

• inspect the sliding door and identify the lock type (euro cylinder, multipoint or mortice)

• remove the existing cylinder or barrel and check for internal damage

• cut and supply new keys or fit a replacement cylinder on site where possible

• drill out a broken or seized key if necessary and replace the barrel

• replace multipoint lock components if faulty (may require a return visit if parts not carried)

• test locking, door alignment and operation and clear small debris from the work area

Typical Cost

Time on Site

Most cylinder replacements and key cutting take 30–60 minutes; replacing a multipoint mechanism or dealing with a snapped key can take 1–3 hours. If parts need ordering or a full lock body replacement is required a return visit may be needed and add several days

Questions to Ask Your Tradie

• Can you identify whether my door uses a euro cylinder or a multipoint locking system?

• Can you supply and fit a new cylinder and cut extra keys on the same visit?

• If the key is snapped or seized will you drill out the barrel and what does that cost?

• Do you fit anti‑snap/anti‑drill cylinders and what warranty do you provide?

• Will you need to order parts and how long will a return visit take?

• Are you insured and can you provide proof of identity and public liability cover?

How to Avoid Surprises

• clear access to the sliding door and remove items from the track area

• have proof of ownership or permission to change the lock if requested

• leave all existing keys to hand and note which keys are missing

• arrange parking close by and let the tradesperson know of restricted access

• ask in advance if parts will be taken away for disposal or if a follow‑up visit may be needed