Where’s the job?

Scope of Works

• Inspect dispense head, tap, keg coupler, gas lines and cooling unit to identify fault (eg slow pour, foaming, leakage)

• Isolate CO2/N2 and electrical supplies and test regulators and pressure settings

• Replace worn seals, O-rings, tap cartridges, couplers or damaged beer line sections

• Check and repair cooling components including compressor, condenser and glycol circuits

• Pressure test for leaks, check gas purity and run test pours to calibrate pressure and temperature

• Document findings, fit replacement parts if available and provide a written quote for further work

Typical Cost

Time on Site

Most straightforward repairs take 1–2 hours on site; replacing compressors, re-piping lines or major refrigeration work can take 3–6 hours. Ordering specialist parts typically adds 2–7 days for return visits. Tight cellars, long beer-line runs or restricted venue access will extend time on site

Questions to Ask Your Tradie

• Do you have experience with my dispenser brand and model?

• Will you isolate gas and electrical supplies and confirm safe working procedures on site?

• Do you provide a written quote that separates labour, parts and any call-out fee?

• What warranty do you offer on parts and labour and is refrigerant work covered?

• Will you clean and flush the beer lines and run test pours after the repair?

• Are there extra charges for evening or emergency call-outs?

How to Avoid Surprises

• Provide make, model and a photo of the dispenser before the visit

• Ensure clear access to the cellar or bar back area and move kegs if requested

• Confirm parking or loading bay for the van and any vehicle restrictions

• Tell the tradie about site rules for food-safe work and any PPE you require

• Keep pets away and note any restricted working hours or noise limits