Where’s the job?

Scope of Works

• inspect and diagnose fridge/freezer fault and record temperature readings

• isolate electrical supply and follow PPE and food hygiene precautions

• check door seals, hinges and gaskets for airtightness

• test fans, evaporator and condenser coils and clean or clear blockages

• check thermostat, defrost heater and temperature sensors

• identify refrigerant leaks and advise on F‑gas recharge or compressor replacement; provide a quote for major parts

Typical Cost

Time on Site

Most diagnostics take 30–90 minutes; simple on‑site repairs typically 1–3 hours; complex tasks such as compressor replacement or licensed refrigerant recovery can take a half day or require a return visit

Questions to Ask Your Tradie

• are you F‑gas certified to handle refrigerant work

• do you charge a diagnostic fee and is it deducted from the repair cost

• can you provide a written estimate for parts and labour before starting work

• how long to source parts and will you need to return to complete the job

• will you attempt on‑site repair or need to remove the appliance

• what warranty do you offer on parts and labour

How to Avoid Surprises

• clear space around the appliance and remove food from inside

• ensure easy access to a plug socket and room to pull the unit forward

• reserve a parking space near the property or give permit details to the engineer

• tell building management or your landlord about access and waste disposal rules

• mention pets, restricted hours for noisy work and any upstairs access issues