Where’s the job?

Scope of Works

• carry out an initial diagnosis and record internal and external temperatures

• inspect door seals, hinges and alignment for air leaks

• test thermostat, defrost heater, evaporator fan and electrical connections

• clean condenser coils and check airflow and compressor run current

• check for refrigerant leaks and advise on repair or recharge (f‑gas registered engineer required)

• isolate power before electrical checks and use appropriate ppe for contamination or refrigerant work

Typical Cost

Time on Site

Most diagnostics take 30–90 minutes; simple repairs or part swaps usually 1–2 hours; compressor replacements or f‑gas work can take 2–4 hours or require a return visit if parts or certification are needed. blocked access and parts availability commonly extend the time

Questions to Ask Your Tradie

• are you f‑gas registered and can you provide certification if refrigerant work is needed?

• do you charge a fixed call‑out and is that deducted from the repair cost?

• what warranty do you give on parts and labour and is this written on the quote?

• will you supply replacement parts or do I need to order them, and how long will that take?

• do you carry public liability insurance and can you provide a written estimate before work starts?

• will you need the appliance emptied or defrosted before arrival and how long should I allow?

How to Avoid Surprises

• clear floor space around the fridge and remove food from shelves

• ensure a mains socket is accessible and know where the appliance isolation switch is

• confirm parking or delivery access for the engineer’s van and any permits for restricted streets

• secure pets and note any restricted access times or building management rules

• check whether f‑gas certification is required for the job and agree who arranges disposal or recycling