Where’s the job?

Scope of Works

• Inspect stove body, door glass, seals, controls and flue connection

• diagnose ignition, pilot, thermostatic valves, electrical faults or smoke issues

• clean internal chamber, remove ash and soot, and check baffle, riddling and flueway (PPE used)

• replace consumables such as rope seals, gaskets, glass, door catches, firebricks or small burner parts

• test flue and pipe integrity and advise on flue lining or chimney repairs if required

• for gas stoves arrange work with a Gas Safe registered engineer; gas repairs are carried out only by a qualified engineer

Typical Cost

Time on Site

Most stove repairs take 1–3 hours on site. Simple seal or glass replacements 0.5–1 hour, diagnosis and ordering parts 1–3 hours (may need a follow-up visit), and major chimney or flue work can take a day or more

Questions to Ask Your Tradie

• are you Gas Safe registered and able to sign off gas stove work if applicable

• do you carry common parts for my stove make/model or will parts need ordering and what are lead times

• will you provide a written quote and a breakdown of parts, labour and any extras before work starts

• do you issue certificates or test reports (gas safety certificate, commissioning or smoke test records)

• how will you protect flooring and furniture and manage soot, ash and PPE requirements

• what warranty do you offer on parts and labour and how do you handle follow-up issues

How to Avoid Surprises

• clear access to the stove and move fragile items so the engineer can work efficiently

• provide parking or let the tradie know if street parking is restricted to avoid delays

• have make/model details and photos ready to speed up diagnosis and parts ordering

• secure pets and ensure good ventilation for soot or dust work

• if roof or external chimney access is needed confirm permission and whether scaffold or ladder work is allowed