Where’s the job?

Scope of Works

• inspect the carpet shampooer and run diagnostics to identify the fault

• test electrical components, switches and fuses with appropriate PPE

• clean internal tanks, filters and hoses to rule out blockages or contamination

• replace worn seals, belts, hoses, pumps or brushes where necessary

• fit replacement parts on site if available or advise on ordering and return visit

• test the machine after repair and show basic operation and maintenance tips

• provide a written quote if further parts or labour are required

Typical Cost

Time on Site

Most repairs take 30 minutes–3 hours depending on the problem and parts availability; simple cleaning or fuse replacement 30–60 minutes, pump or motor swap 1.5–3 hours, longer if parts need ordering or workshop work is required

Questions to Ask Your Tradie

• What is the diagnostic fee and is the call‑out included?

• Have you repaired this make and model before and can you quote a similar job

• Do you carry common spare parts today or will you need to order them and return

• What warranty do you offer on parts and labour and how is a faulty repair handled?

• Will you test the machine in my home and demonstrate it working after the repair?

• Are you insured for on‑site electrical work and do you follow PPE/contamination handling for dirty tanks

How to Avoid Surprises

• clear space around where the cleaner will be tested and provide a mains socket

• have make, model and photos to hand and note any previous repairs

• confirm parking or access arrangements to avoid call‑out delays

• keep pets and children away from the work area during testing and repairs

• ask your tradie to confirm whether parts will be ordered and the expected lead time