Where’s the job?

Scope of Works

• inspect exterior, door seal, control panel and turntable for obvious faults

• isolate mains and check fuses, switches and socket with appropriate PPE

• open casing and test high‑voltage components (magnetron, diode, capacitor, transformer) following safety procedures

• replace accessible parts on site where available (door switches, turntable motor, fuses, diodes)

• provide a written quote for major repairs (magnetron or control PCB) and advise if replacement is more cost‑effective

• carry out final safety checks, run test cycle and demonstrate operation to the customer

Typical Cost

Time on Site

Most diagnostics and simple repairs take 30–90 minutes; magnetron or control PCB replacements typically take 1–3 hours. If parts need ordering expect a follow‑up visit in 2–7 days. Safe discharge of capacitors and extra safety checks can extend on‑site time

Questions to Ask Your Tradie

• what qualifications and appliance repair experience do you have

• do you carry Public Liability insurance and can you provide a copy

• will you perform a leakage and high‑voltage safety test after repair

• what is your call‑out fee, do you charge for diagnostics and how long is your estimate valid

• do replacement parts carry a warranty and how long for parts and labour

• if the unit is uneconomic to repair, can you arrange safe disposal and provide a quote for replacement

How to Avoid Surprises

• ensure good access to the appliance and a clear work area

• make sure the mains isolation point is accessible and remove plug‑in items from sockets

• advise on parking or loading restrictions if the engineer needs to bring parts or tools

• remove food and personal items from the microwave and surrounding surfaces

• tell the engineer about any communal/leasehold restrictions before the visit

• keep pets away from the work area and mention any health/safety concerns such as mould or spills