Where’s the job?

Scope of Works

• inspect appliance and run diagnostics to identify fault codes and visible leaks

• check water inlet, hoses and valves for blockages or leaks

• test drain pump, filters, spray arms and sump for blockages or mechanical failure

• inspect door seal, latch and control panel and replace worn components where needed

• check electrical supply, RCD and isolator and isolate power before any electrical work

• fit replacement parts on site where possible, retest appliance and confirm operation

• clean filters and wear PPE when handling food debris or mould contamination

Typical Cost

Time on Site

Most diagnostics and small repairs take 30–90 minutes; simple part replacements usually 1–2 hours; complex faults or when parts must be ordered typically require a second visit and 2–4 hours total

Questions to Ask Your Tradie

• do you charge a separate diagnostics or is it included in the call-out

• what warranty do you offer on parts and labour and how long does it apply

• can you source brand-specific parts and what are typical lead times

• will you fit parts on the first visit or charge for a return visit if parts are needed

• are you qualified to work on the appliance electrical supply and RCDs

• do you remove old parts and leave the area clean

How to Avoid Surprises

• clear dishes and empty the machine before the visit

• ensure easy access to under-sink valves and the appliance isolator and clear surrounding cupboards

• reserve a parking space or provide permit details for on-street parking

• advise of building access rules, restricted hours or concierge requirements

• keep pets and children away from the work area and expect tradespeople to use PPE

• agree in advance whether you authorise ordering expensive parts or returning for a second visit