Where’s the job?

Scope of Works

• visually inspect mains lead, plug, switch and chassis for damage

• isolate and continuity test cable, plug and switch with a multimeter

• check motor, brushes and commutator for wear and test motor load where safe

• replace faulty mains lead, plug, fuse or switch onsite where possible

• advise if motor, PCB or battery (cordless models) requires workshop repair or replacement

• test appliance after repair, provide basic safety checks and a short warranty on parts/labour

Typical Cost

Time on Site

Most diagnostics and simple cable or switch repairs take 0.5–2 hours. Onsite replacement of a mains lead or plug usually 30–60 minutes; motor, brushes or PCB replacements typically 1–3 hours or may require a workshop return

Questions to Ask Your Tradie

• can you confirm you will isolate the appliance and perform electrical safety tests before repair?

• will the repair be completed onsite or do you take the machine to a workshop and what are the lead times?

• do you use genuine Hoover parts and what warranty do you provide on parts and labour?

• can you give a written estimate that separates call‑out, labour and parts costs?

• if the appliance is cordless can you confirm battery handling, testing and any extra costs?

• what happens if the fault is intermittent and you cannot reproduce it on site?

How to Avoid Surprises

• make sure the vacuum and any removable batteries are available and clearly labelled

• clear space and remove loose debris so the engineer can work safely

• provide the model number and a short fault history before the visit

• confirm parking or access arrangements and any entry codes with the tradie

• secure pets and advise the engineer of any household hazards

• agree how irreparable units or batteries will be disposed of and any fees