Where’s the job?

Scope of Works

• Check and record fridge and freezer temperatures

• Inspect and verify control settings and thermostat response

• Examine door seals, hinges and door alignment for air leaks

• Check condenser coils, fan and airflow for dust or obstruction

• Test defrost cycle and drain on auto‑defrost models

• Diagnose likely faults (thermostat, thermistor, start relay, compressor) and advise next steps

Typical Cost

Time on Site

Most diagnostic visits take 30 minutes–1.5 hours; simple adjustments or cleaning 30–60 minutes; repairs needing parts or component replacement 1–3 hours or may require a return visit

Questions to Ask Your Tradie

• Do you charge a diagnostic/call‑out fee and is it refunded against repair?

• Can you show the internal fridge/freezer and ambient temperatures and explain the readings?

• Do you carry common parts (thermostat, thermistor, start relay) or will you need a return visit?

• What warranty do you offer on parts and labour?

• How do you handle spoiled food disposal and contamination risk?

• Will refrigerant or compressor work require a certified technician and paperwork?

How to Avoid Surprises

• clear access around the appliance and ensure the engineer can reach the plug

• make a note of current temperature settings and any displayed error codes

• advise the trader of pets, tight communal access or parking restrictions

• keep spoiled or leaking food contained and label perishables for safe handling

• check if your building requires permits for parking, loading or communal area access