Washing Machine Repair Costs

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01/10/25, 16:19

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Plug‑in diagnostics & visual inspection – retrieve fault codes, check hoses, seals, filters and PCB status.
Component testing – multimeter‑check heating element, motor brushes, pump windings, pressure switch and door‑lock.
Fault isolation & quote – confirm whether repair is economical versus replacement; list parts required.
Replace or repair parts – fit new drain pump, door seal, element, motor brushes or electronic module; update firmware where applicable.
Functional testing – run rinse‑spin cycle, confirm leak‑free operation, temperature rise and balanced spin.
Clean‑up & documentation – refit plinth, wipe work area, issue digital job sheet and parts/labour warranty.

Charge type	Low £	High £	Notes
Call‑out / minimum	50	90	Covers first 30 min diagnostics & travel
Labour per hour	40	70	Independent engineer vs. manufacturer authorised
Materials (spare parts)	20	180	Door seal ~£35; pump £60–£90; PCB up to £180
Disposal / environmental fee	0	30	Old parts or full‑unit take‑away charge
Extras (weekend visit, hard‑to‑source parts)	40	200	Out‑of‑hours surcharge; couriered OEM parts
TOTAL (most jobs come in here)	180	550	E.g. pump or seal replacement, single visit

Minor fix (blocked filter, loose hose): 30 – 45 minutes.
Common part swap (pump, door seal): 1 – 1.5 hours.
Major repair (PCB, drum bearings): 2 – 3 hours or a return visit.
Extra time if machine must be un‑stacked, integrated behind cabinetry, or if the drum spider has seized.

What fault codes or test results confirm the suspected component has failed?
Are the replacement parts OEM, pattern or refurbished, and what warranty applies?
Is the call‑out fee deducted from the final bill if I proceed with the repair?
Will you pressure‑test for leaks and run a full spin to prove the fix before leaving?
Do you carry public‑liability and product‑liability insurance for water damage claims?
How do you handle hidden problems (e.g. corroded drum spider) discovered mid‑repair—hourly or fixed quote?
Can you remove old parts or a non‑repairable machine and provide a waste‑transfer note?

Model & serial number: send photos so the engineer brings correct OEM spares.
Access & parking: clear space to pull the machine forward; reserve a bay near the door.
Integrated units: remove plinths and have a Torx driver ready if cabinetry must be loosened.
Water & power isolation: know where your stop‑cock and fuse spur are located.
Dry surroundings: mop leaks beforehand; wet floors slow diagnostics and pose shock risks.
Confirm all‑in price: call‑out, labour after first hour, parts mark‑up, VAT and disposal—keeps the job within the £180 – £550 band.