Where’s the job?

Scope of Works

• visually inspect the washer/dryer door, hinge and latch for damage or foreign objects

• isolate power and test the door lock actuator and door‑closed sensor for electrical faults

• remove and replace the faulty lock assembly or latch with a compatible part where possible

• reassemble door trim, reconnect wiring, run a test cycle and confirm safe operation

• advise on parts not stocked and arrange ordering and a return visit if necessary

• clean lint and debris around the door area and use PPE to control dust and contamination

Typical Cost

Time on Site

Typical repair: 30–90 minutes depending on access and parts availability; longer if the correct lock needs ordering or the machine must be removed from a tight alcove

Questions to Ask Your Tradie

• are you registered or trained to work on mains‑powered appliances

• do you carry common replacement lock assemblies for my make and model

• do you charge a fixed price for this repair or an hourly rate and what is your call‑out fee

• will you isolate power and follow manufacturer safety procedures before testing

• what warranty do you offer on parts and labour

• how will you handle lint, dust and any contamination from inside the machine

How to Avoid Surprises

• give the tradie the appliance make, model and any error codes before the visit

• clear space around the machine and remove laundry for easy access

• confirm parking or access restrictions on narrow streets or communal car parks

• tell the tradie about building rules for working times or permits in flats

• expect a return visit if the correct lock must be ordered and agree timescales up front