Where’s the job?

Scope of Works

• Inspect grinder body, hopper, dosing chute and electrical isolator

• test motor, switches, timers and safety interlocks for faults and electrical safety

• assess burr wear and replace burrs or carrier assemblies where required

• clean dosing chute, grinder throat, doser and grinders of coffee dust; fit new seals and gaskets as needed

• calibrate grind setting, dosing weight/volume and check grind consistency through test shots

• provide written fault report, estimate for further repairs and advise on spare parts lead times

Typical Cost

Time on Site

Typical inspection and cleaning 30–90 minutes per grinder; common repairs 1–4 hours; full burr replacement or electronic module swap 1–3 hours. Factors that extend time include parts availability, multiple units, restricted access behind counters and out‑of‑hours emergency work

Questions to Ask Your Tradie

• do you have experience with this grinder make and model

• what warranty do you provide on parts and labour

• can you supply replacement burrs or electronic modules immediately and what are lead times

• will you perform on‑site calibration and leave a written settings report

• do you carry appropriate PAT and electrical test equipment and are you insured for commercial premises

• how do you manage coffee dust contamination and what PPE will your technician use

How to Avoid Surprises

• provide model and serial number before the visit so the trader can check parts availability

• ensure clear access to the machine, power isolator and a well‑lit workspace

• arrange parking close to site or loading access for bulky parts

• tell the tradie about any building rules, access restrictions or busy service times to avoid disruption

• order common wear parts in advance if you need rapid turnaround (burrs, gaskets, dosing parts)