Where’s the job?

Scope of Works

• Inspect washing machine drain, waste hose, standpipe and outlet for blockages, leaks and poor fall

• Disconnect appliance hose and remove internal trap for cleaning or replacement; contain and remove wastewater with operatives wearing PPE

• Clear blockages using drain rods, hand tools or high‑pressure jetting for short runs

• Fit or replace waste hose, trap, gaskets and reseal joints as required

• Run water test and check for slow drainage, gurgling or shared drain issues; advise on external gully access

• Carry out CCTV inspection for persistent blockages or suspected collapsed pipework and report findings

Typical Cost

Time on Site

Most straightforward unblocks and hose or trap replacements take 30–90 minutes; jobs needing CCTV, jetting or external excavation typically take 2–6 hours or more. Factors that extend time include inaccessible external gullies, shared drains, collapsed pipes, lifting flooring or waiting for replacement parts

Questions to Ask Your Tradie

• What is your call-out fee, hourly rate and does the price include VAT

• Will you use CCTV or jetting and how will you decide which to use

• Do you provide a written quote and how long is any workmanship guarantee

• Will you need access to external gullies, neighbouring property or building management approval

• If the work may require lifting floors or chasing walls, can you give a provisional cost band

• How will contaminated wastewater and removed parts be handled and disposed of

How to Avoid Surprises

• Clear access around the washing machine and move small items so tradespeople can work safely

• Leave parking or gate information and any external keys; tell the tradie about parking restrictions

• Switch off appliance electrics and water supply before arrival unless the tradie asks to do this

• If drains are shared, notify neighbours or building management and confirm permissions for external access

• Keep pets away and be prepared for some splash, odour and potential staining during work

• Ask for a written price band before work starts if the tradie may need to lift floors or excavate